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Anything not covered here, ask directly: [email protected].

What size belt do I need?

Use the measurement method and current listed sizes at /sizing/belts/. An Ardent belt's size is the measurement in inches from the buckle fold to the middle hole. Do not order from a pants-size label alone; it is not a body or belt measurement. Contact the workshop about an unlisted size; price and timing are confirmed with the request.

How long until it ships?

Confirm availability, shipping, and lead time with the workshop before ordering. A product page does not promise a start date unless its typed product record states one.

Do you ship internationally?

Ask before ordering for an address outside the United States. The workshop will confirm whether it can accept the order and state the shipping charge.

What if it doesn't fit?

If a belt does not fit, get in touch.

On the first wrong-size exchange, the workshop pays shipping from you to the workshop when you followed the published measurement method. For any other wrong-size exchange, you pay shipping to the workshop. For every wrong-size exchange, the workshop pays shipping for the corrected belt to you.

What is your warranty?

The workshop record states this belt warranty: ‘Workmanship guaranteed. If it fails, we fix it.’ The full terms are at /terms/. The workshop record does not yet establish a warranty for the notebook or valet tray.

Does it need conditioner?

For a product page that identifies tallow-stuffed harness leather, the workshop does not recommend routine conditioner. Use a dry cloth for dust, let wet leather dry slowly away from direct heat, and ask before applying a product that will change the leather's color or hand. Ask about a piece whose material record is still open; the full guidance is at /care/.

Do you take custom orders?

Contact the workshop with a requested size or variation. Availability, price, and timing are confirmed before the work is accepted.

How do I pay?

A catalog page without a checkout path does not accept payment. If the workshop accepts an order and provides a Stripe checkout path, Stripe shows the available payment methods there.

Where is it made?

The workshop is in Pflugerville, Texas. Each product page states the construction supported by its workshop record; finished-piece photography remains the evidence for a specific item.

What materials do you use?

The materials page identifies the recorded source and product scope for each current claim. It also separates manufacturer descriptions from workshop choices and leaves an unrecorded finished-piece specification open.

How long will it last?

Lifespan depends on use, care, and damage. Harness leather is selected for load-bearing work, but leather can cut or crack, thread can abrade, and hardware can loosen. Darkening, softening, and brass oxidation are surface changes rather than a promised service life. Contact the workshop when a construction failure or damage appears.